Terms of use

Terms of use

Please read the following conditions of use carefully.

By accessing and browsing theEpsilia website (” Epsilia ” or ” we “), you accept the following terms and conditions of use (the “Terms of Use”). If you do not accept the conditions of use, we invite you to leave the site. We reserve the right to modify these Terms of Use at any time without notice. The date of the last update of the Terms of Use is indicated at the bottom of this page.

1. Ownership and terms of use

All content, information, data, photographs, images, videos, software, trademarks, logos, designs, advertising slogans and/or other copyrighted materials on this Web site (the ” Contents “Epsilia, its subsidiaries and/or third-party licensors. Such Content is protected by Canadian copyright and trademark laws.

The Content of this site is provided solely for informational and promotional purposes regarding the services offered by Epsilia in Canada. You may not modify, reproduce, republish, transfer, post, transmit, publish, distribute or create derivative works from the Content, without the prior written consent of Epsilia. However, you may download, print and reproduce the Content for your personal use and/or as otherwise permitted by law, provided that you retain all copyright and other proprietary notices contained therein. Any unauthorized use of this Content will violate Epsilia’s intellectual property rights.

2. Limitation of liability

Epsilia does not warrant the quality, accuracy or completeness of any information contained on the Website. This information is provided in good faith, “as is” and without warranty or condition of any kind. The Website Content may contain technical inaccuracies or typographical errors. Furthermore, Epsilia does not warrant that the Content of this site will be uninterrupted or error-free and disclaims all liability for damages resulting from any viruses, worms or computer programs of an invasive or destructive nature. In no event shall Epsilia be liable for any direct, indirect, incidental, consequential or other damages arising out of or in connection with the use of the Website or the Content. You are solely responsible for the use and interpretation of the information contained on the website.

3. Links to other sites

This website may contain links to other websites owned by third parties. Please note that Epsilia has no control over the content of these sites. Accordingly, Epsilia is not responsible for the information contained on such websites, and makes no warranties or representations whatsoever with respect thereto.

4. Sale of Epsilia products

Epsilia reserves the right to cease production of the products offered on this site or to change their specifications without notice and without incurring any liability.

5. Compensation

By accessing and browsing this website, you agree to indemnify and hold harmless Epsilia, its affiliates, shareholders, directors, officers, employees, agents and licensors from and against any and all losses, costs, damages, claims, penalties, or other expenses (including reasonable attorneys’ fees), which may result from your use of this website or any alleged violation of the Terms of Use.

6. Applicable law

These Terms of Use and Epsilia’s Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein.

7. Use of the masculine form

By accessing and browsing this website, you agree to indemnify and hold harmless Epsilia, its affiliates, shareholders, directors, officers, employees, agents and licensors from and against any and all losses, costs, damages, claims, penalties, or other expenses (including reasonable attorneys’ fees), which may result from your use of this website or any alleged violation of the Terms of Use.

Privacy policy

Epsilia attaches great importance to everyone’s right to privacy. That’s why we’ve created this Privacy Policy to protect your integrity and your right to privacy.

The purpose of this policy is to govern the collection and use of information 1) on our Web site (https://www.epsilia.com) and/or 2) that you communicate to us on a voluntary basis as part of your participation in any service offered by Epsilia, subject to any refusal that you may duly express to us in this regard.

1. What personal information do we collect?

In the course of providing our services and selling our products, we may collect some of your personal information. Here is the information we collect:

  • Identity information and other background check data;
  • Contact details and communication preferences;
  • Biographical information ;
  • Recruitment information;
  • Information on the use of our website and other technical information;
  • Any other personal information provided.

2. How do we collect your personal information?

Your personal information is collected directly from you during any interaction with us, whether in person, by telephone or by e-mail. We collect this information in the following situations:

  • When providing our services and/or selling our products;
  • When you apply to join our team ;
  • When you subscribe to our newsletter.

We take care to collect only the information that is necessary and relevant for the purposes specified in our personal information policy. Collecting this data enables us to meet your needs and offer you a personalized experience tailored to your preferences.

3. How do we collect your personal information?

Epsilia collects your personal information in order to process orders, provide you with a personalized service, improve your user experience on our website and manage recruitment requests.

4. Who has access to your personal information?

Epsilia will not disclose your personal information without your consent, except as authorized by the Privacy Act. In such circumstances, your personal information may be shared with our subcontractors, suppliers and other partners.

Access to this information will be restricted to those employees who need it to perform their duties. Our team will treat this information as confidential and will not disclose it to unauthorized persons.

This approach aims to guarantee the security and confidentiality of your personal data, ensuring that it is only accessible to those specifically designated to process it as part of their duties within our organization.

5. How long do we keep your personal information?

Noovelia retains the personal information collected for as long as necessary and for the purposes set out in this Policy. If you would like specific details on how long we keep your personal data, please contact us directly.

6. How do we protect personal information?

Epsilia has implemented appropriate safeguards to prevent accidental destruction, unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, misuse or other unlawful forms of processing of personal information.

These security measures are designed to guarantee the integrity and confidentiality of the personal data you entrust to us, protecting it against any risk of loss, theft, alteration or misuse.

7. Consent

Your consent will be obtained explicitly in all your interactions with us, whether verbally, electronically or in writing.

You have the right to request de-indexation of your personal information from our systems or databases. If you no longer wish your personal data to be publicly accessible or referenced by search engines, please inform us by contacting us at the address indicated in the “Contact details” section of this policy. We will process your request for de-indexation within the timeframe provided by applicable law. However, please note that certain information may be kept internally to comply with our legal obligations.

8. Contact details

If you have any questions about this policy or our handling of personal information, please contact our Privacy Officer: renseignements@noovelia.com

9. Minor

The permission of a parent or guardian is required for a child or young person under the age of eighteen (18) (a “Minor”) to participate in any activity organized by Epsilia, including any survey, contest or promotion. In the event that any such activity is specifically intended for a Minor, the authorization of the parent or guardian will be expressly required. Epsilia will not collect or use any personal information about Minors without the consent of a parent or guardian.

10. Use of cookies

The use of a cookie is not linked to any personally identifiable information while you are browsing our Web site. You can disable cookies at any time by changing your browser settings, but this may prevent you from accessing certain parts of our website.

11. Links to other sites

This website may contain links allowing users to visit other sites operated by other companies. Epsilia is not responsible for the privacy practices or the content of such websites.